Make every interaction personal. In real time.
At Everity, we believe the best brand relationships are built on genuine, direct conversations, not cold emails or delayed responses.
That’s why we’re introducing Chat, your brand’s always-on, real-time communication channel designed to bring you closer to your community than ever before.
What is Everity Chat?
Chat is a dedicated, brand-owned messaging feature that lives inside your Everity community.
It empowers you to engage directly with your customers and community members, turning questions into connections, and connections into loyalty.
What can you do with Chat?
- • 1:1 Direct Messaging: Connect privately with individual customers to resolve queries, gather feedback, or share exclusive updates.
- • Real-Time Responses: Offer instant support and guidance when it matters most, whether it’s pre-purchase questions, community issues, or post-purchase support.
- • Group & Broadcast Chats: Share important announcements or start group conversations to build collective excitement and keep everyone aligned.
- • Personalized Interactions: Customise replies using member profiles and engagement history, so every message feels personal and relevant.
- • Seamless Integration with AI Agent: Combine human support with AI automation to handle FAQs, warranty claims, and routine requests instantly.
Why Chat?
- Strengthen trust by showing up exactly when your customers need you.
- Drive higher conversion rates through quick, personal support.
- Reduce friction in the purchase journey and post-purchase care.
- Create a welcoming, open community atmosphere that encourages ongoing engagement.
Who is it for?
- D2C brands looking to personalize support and pre-sale guidance
- Community and brand managers focused on deeper engagement
- Customer support teams seeking to combine human and AI interactions
- Loyalty and retention teams aiming to build real relationships
- Any brand that believes in direct, two-way communication
Coming soon — start real conversations, not just transactions
We’re building Chat to help brands engage authentically and instantly, making every interaction feel like a personal connection.
EVERITY — BECAUSE REAL CONVERSATIONS BUILD REAL LOYALTY.